Pyncer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career infrastructure platform.

Account Information

• Email address
• Password (encrypted)
• Full name and username
• Profile details (job title, industry, location, bio)
• LinkedIn URL
• Skills and professional information

Job Application Data

• Company names and positions
• Application status and timeline
• Application URLs and job descriptions
• Notes, tags, and custom fields
• Interview details and feedback

Contact Information

• Contact names, emails, and phone numbers
• LinkedIn and social media URLs
• Company and role information
• Interaction history and notes

Documents (Vault)

• CVs, resumes, and cover letters
• Certificates and portfolios
• Other career-related documents
• File metadata (name, size, upload date)

Usage Data

• Pages visited and features used
• Time spent in the application
• Device and browser information
• IP address and approximate location

Payment Information

• Billing details (processed securely by Stripe)
• Subscription tier and status
• Payment history

We use your information to:

• Provide the Service: Store and display your job applications, contacts, and documents
• Send Notifications: Remind you about application deadlines and follow-ups
• Process Payments: Manage subscriptions and billing
• Improve the Service: Analyze usage patterns to enhance features
• Communicate: Send product updates, tips, and support responses
• Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with Law: Meet legal and regulatory requirements

We use the following third-party services:

• Stripe: Payment processing (PCI-DSS compliant)
• AWS S3: Secure file storage for vault documents
• Render: Backend hosting and infrastructure
• Vercel: Frontend hosting and deployment
• Resend: Transactional email delivery

These services have their own privacy policies. We only share the minimum data necessary to provide the Service.

We implement security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of passwords using bcrypt
• Secure file storage with access controls
• Regular security audits and updates
• Limited employee access to user data

However, no method of transmission over the internet is 100% secure. We recommend keeping local backups of important documents.

• Active Accounts: Data retained indefinitely while account is active
• Deleted Accounts: All personal data permanently deleted within 30 days
• Anonymized Analytics: May be retained for product improvement
• Legal Requirements: Some data may be retained longer if required by law

If you are in the EU/UK, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Delete your account and data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Opt out of certain data processing
• Withdraw Consent: Revoke permission for data processing

To exercise these rights, contact us at privacy@pyncer.co

We use cookies and similar technologies for:

• Authentication: Keep you logged in (essential)
• Preferences: Remember your settings
• Analytics: Understand how you use the Service (optional)

See our Cookie Policy for details.

Pyncer is not intended for users under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it promptly.

Your data may be transferred to and stored in countries outside your own. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR.

We may send you product updates, tips, and promotional emails. You can opt out at any time by:

• Clicking "unsubscribe" in any email
• Updating your notification preferences
• Contacting us at privacy@pyncer.co

Note: You cannot opt out of essential service emails (e.g., password resets, billing notifications).

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top will reflect the most recent changes.

For questions about this Privacy Policy or to exercise your data rights, contact us at:

Email: privacy@pyncer.co